Hamper Inclusions
xIndulge in a luxurious escape with our Serenity Spa Escape Box, a thoughtfully curated collection designed to provide a perfect blend of relaxation, rejuvenation, and enjoyment. This delightful assortment is perfect for self-care days or treating someone special to a well-deserved indulgence.
Inside this beautifully assembled box, you’ll find:
- Michael Unwin Wines Rosé: Sip on this exquisite Rosé from Michael Unwin, known for its refreshing notes and delightful flavor. Perfectly balanced and beautifully crisp, it’s an ideal companion for relaxing evenings or celebratory moments.
- Ketzaly Body Oil: Treat your skin to the nourishing goodness of this luxurious body oil. Infused with natural ingredients, it absorbs quickly to hydrate and soften your skin, leaving it feeling pampered and radiant.
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Olieve & Olie Handmade Soaps: Enjoy the pure luxury of these artisanal handmade soaps. Crafted with organic ingredients and stunning fragrances, they lather beautifully, cleansing your skin while providing a moisturising touch.
Ballarat Candle Co. Tin Candle: Enhance your atmosphere with this charming tin candle from Ballarat Candle Co. Its warm, inviting scent creates a cozy ambiance, allowing you to unwind and enjoy peaceful moments while you relax. -
Keep Cup: Sip your favorite beverages on the go with this stylish Keep Cup. Designed for eco- conscious individuals, it’s perfect for enjoying your favorite hot drinks while contributing to a more sustainable lifestyle.
Loofah: Elevate your bathing experience with this natural loofah. Ideal for gentle exfoliation, it helps to scrub away dead skin cells, leaving your skin feeling fresh and revitalized. - Socks: Keep your feet cozy and warm with these soft, comfortable socks. Perfect for lounging at home or enjoying a relaxing evening, they add an extra touch of comfort to your pampering session.
The Serenity Spa Escape Box makes a perfect gift for birthdays, holidays, or just as a thoughtful treat for yourself or a loved one. This carefully curated collection encourages moments of self-care and relaxation, allowing you to embrace the joy of unwinding and celebrating the small pleasures in life!
Shipping & Return
xAt Raven Collective, customer satisfaction is our priority. However, due to the nature of our products, we have a strict refund policy in place.
Refunds and Returns
We do not offer refunds or returns unless an item is faulty or significantly different from what was described at the time of purchase. If you receive a faulty item, please contact us within 7 days of receiving your order to initiate the return process. We will work with you to resolve the issue promptly.
How to Request a Refund
To request a refund for a faulty item, please follow these steps:
1. Contact our customer service team at hello@ravencollective.org.au to report the issue.
2. Provide your order number and a brief description of the problem.
3. If applicable, include photos of the item to demonstrate the fault.
Exchanges
We do not offer exchanges for change of mind. We encourage our customers to carefully review product descriptions and specifications before making a purchase to ensure it meets your needs.
Customer Support
Our team is committed to making every effort to accommodate our customers' needs. If you have any questions or concerns regarding your purchase, please don’t hesitate to reach out, and we will be happy to assist you.
Thank you for your understanding and support!
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